Sentry Safe is known for its reliable protection of various possessions ranging from important documents and jewelry to money and firearms. In securing such valuables, the safe is provided with a digital combination lock that demands a password to access the safe’s contents. Sentry Safe being user-friendly makes resetting your password a stress-free task. With the right information and steps, you can reset your password without requiring skilled technical support.
In this article, we will go over why you might need to reset your Sentry Safe password and three easy methods of resetting the password. It will also cover what to do if you can’t reset your password and other bonus tips.
Video Tutorial:
Why You Need to Reset a Sentry Safe Password
Many different circumstances may arise that require you to reset Sentry Safe password. You might have misplaced your key, forgot your password or cannot work the combination after several attempts. Natural disaster or burglary might damage the safe, and you may need to reset the password to ensure the safety of the contents in the safe or when you purchase a used Sentry Safe, which is common in online marketplaces like eBay and Amazon.
Method 1: Resetting Your Sentry Safe Password via the Sentry Safe Website
Before attempting this method, ensure the safe has a wireless keypad.
Firstly, locate the six-character ID of the safe located on the underside of the keypad. Keep in mind that if it’s a wall mounting safe, the six-character ID will not be present there. Secondly, access the Sentry Safe’s website and select the category of the safe; in this instance, it’s the "Fire-Safe" category. Look over the website until you find the right page for resetting the safe’s password and enter its ID, and an email address that is associated with the safe. You will have to validate your account before being redirected to the next page to reset your password.
Steps
1. Locate the six-character ID of the safe; this is located on the underside of the keypad.
2. Visit the Sentry Safe website and navigate to the Fire-Safe category.
3. Enter the ID of the safe and an email associated with the account to validate it.
4. Follow the prompts to reset the password of the safe.
Pros:
– This method is effortless and can be accomplished with the click of a mouse.
– It’s accessible to anyone with a wireless keypad safe and an internet connection.
– Allows you to reset the password from the comfort of your home.
Cons:
– Time-consuming to set up an account with Sentry Safe.
– May not work with older models of Sentry Safe that do not have a wireless keypad.
Method 2: Resetting Your Sentry Safe Password with a Factory Code
If you can’t get the code from the Sentry Safe website, the second method is to obtain a factory code from the Sentry Safe Company.
Steps
1. Look for the safe’s Sentry Safe owner’s manual. It is printed on the first page.
2. Locate the safe’s model number and write it down.
3. Contact Sentry Safe Customer Service by phone or email to obtain your factory code.
4. Create a unique password for the safe using the factory code.
Pros:
– This method is perfect for those who do not have access to the Sentry Safe account.
– The factory code provided on the Sentry Safe owner’s manual prevents unauthorized access to your safe.
Cons:
– Customer service can often be challenging to get in contact with, and long wait times are frequent.
– This method may be frustrating for those who misplace their owner’s manual.
Method 3: Restting Your Sentry Safe Password via an Override Key
In case none of the methods listed above work for you, the Sentry Safe comes with an override key that allows you to reset the password.
Steps
1. Locate the override key supplied with the Sentry Safe and insert it into the keyhole located underneath the digital keypad.
2. Turn the key counterclockwise and remove the inner cabinet door.
3. Set the combination dial to zero or enter in any random code you can quickly recall.
4. Choose a new five-digit code and enter it into the digital keypad.
5. Double-check the code to avoid any errors.
6. Reattach the inner cabinet door by turning the key clockwise.
Pros:
– This method is easy and doesn’t require an internet connection or phone line.
– This method cannot be accessed remotely, making it more secure than other methods.
Cons:
– The physical override key must be kept in a reliable location.
– If you lose this key, the Sentry Safe cannot be opened and may become inaccessible forever.
What to Do If You Can’t Reset Your Sentry Safe Password
If you cannot reset your Sentry Safe password using the methods outlined above, you may need to contact the technical support department of Sentry Safe. Be sure to have your safe’s model number and ID ready when contacting customer support to expedite the process. They may advise you to ship the safe, and it can take a few weeks to get your safe back.
Bonus Tip
If you’re insecure about losing your owner’s manual, store it in your Sentry Safe for safe-keeping.
5 FAQ’s
Q1: What do I do if I lose my Sentry Safe keys?
A: Contact Sentry Safe customer service as they may recommend a locksmith or provide replacement keys upon verification. Make sure to have proof of purchase, because Sentry Safe will take measures to ensure you are the owner of the safe.
Q2: What is the average lifespan of a Sentry Safe device?
A: Sentry Safes are built to last for years without failure. If treated properly, Sentry Safes can outlast several generations of owners.
Q3: What should I do if I forget my Sentry Safe Combination Code?
A: If you forget your code, try using one of the methods discussed in this article or contact Sentry Safe customer service.
Q4: What happens if the safe’s keypad stops working?
A: If your keypad fails, follow the same process as you would if you forget your password. If that doesn’t work, contact Sentry Safe Customer Service to diagnose the issue.
Q5: Is it normal to hear a beep before the safe unlocks?
A: Yes, that beep indicates that the circuit board has received the correct code and has opened the lock.
Final Thoughts
In summary, resetting a Sentry Safe password does not have to be a challenging or time-consuming task, no matter the reason for the reset. With these methods, you can regain access to your safe quickly and safely. Make sure to store your manual appropriately and always remember your code to avoid unnecessary resets and problems.