As an Indian Bank customer, you may need to change your transaction password from time to time. A transaction password is a secondary password that helps you verify your transactions online. If you suspect any unauthorized transaction or someone else has gained access to your password, it’s important to change it immediately. In this blog post, we will discuss various methods to change your transaction password in Indian Bank.
Video Tutorial:
Why You Need to Change Your Transaction Password?
There are several reasons why you might need to change your transaction password:
– You suspect someone else has gained access to it
– You want to create a stronger password for security purposes
– Your password is expiring and needs to be changed
Regardless of the reason, it’s important to change your transaction password regularly to protect your bank account from any unauthorized access.
Method 1: Via Indian Bank Internet Banking
Indian Bank Internet Banking is a convenient way to change your transaction password. You can follow these steps:
1. Log in to Indian Bank Internet Banking with your user ID and password
2. Go to ‘Services’ and click on ‘Change Password’ under ‘Security Management’
3. Select ‘Transaction Password’ and enter your old transaction password in the ‘Current Password’ field
4. Enter your new transaction password and confirm it by re-entering it in the ‘New Password’ and ‘Confirm Password’ fields
5. Click on ‘Submit’ to change your password
Pros:
– Convenient and easy to use
– Can be done from anywhere with internet access
Cons:
– Requires internet access and a computer or smartphone
– Can be time-consuming for customers who are not tech-savvy
Method 2: Using Indian Bank Mobile Banking
Indian Bank also provides a mobile banking app that you can use to change your transaction password. Here are the steps:
1. Download the Indian Bank mobile banking app on your smartphone and log in with your credentials
2. Tap on ‘Menu’ and go to ‘Service Requests’
3. Select ‘Change Transaction Password’ from the list of options
4. Enter your old transaction password and create a new password
5. Confirm your new password and tap on ‘Submit’
Pros:
– Can be done on the go from your smartphone
– Simple and quick
Cons:
– Requires a smartphone with internet access and the Indian Bank mobile banking app installed
– Might not be suitable for customers who prefer doing banking transactions on a computer
Method 3: Visiting an Indian Bank Branch
If you prefer to change your transaction password in person, you can visit your nearest Indian Bank branch. Here are the steps you need to follow:
1. Visit your nearest Indian Bank branch and collect a transaction password change form
2. Fill up the form with the required details, including your old and new transaction password
3. Submit the form to the bank officials and wait for their confirmation
4. Once your transaction password is changed, you will receive a confirmation message on your registered mobile number
Pros:
– Suitable for customers who prefer personal interaction and don’t want to rely on technology
– Can be a good option if you live near an Indian Bank branch
Cons:
– Can be time-consuming and may require you to take time off work or your daily routine
– Might not be feasible for customers who live far away from an Indian Bank branch
Method 4: Using Indian Bank ATM
If you don’t want to use the internet or mobile banking app to change your transaction password, you can do it using an Indian Bank ATM. Here’s how:
1. Visit your nearest Indian Bank ATM and insert your ATM card
2. Enter your PIN and select ‘Other Services’ from the menu
3. Choose ‘Enable/Disable Transaction Password’
4. Enter your old transaction password when prompted and then create your new transaction password
5. Confirm your new password and complete the process
Pros:
– Can be done at an Indian Bank ATM without requiring internet access or a smartphone
– Simple and quick
Cons:
– Requires you to have an Indian Bank ATM card
– Might not be suitable for customers who prefer to avoid ATMs
What to Do If You Can’t Change Your Transaction Password
If you are unable to change your transaction password using the above methods, you can try the following fixes:
– Make sure you are entering the correct old password
– Check your internet connection and ensure that it is stable
– Restart your computer or mobile device and try again
– Contact Indian Bank customer support for further assistance
Bonus Tip: If you have forgotten your transaction password, you will need to reset it. You can reset your password by following the same steps as changing your password. You will need to answer security questions or enter OTP to reset the password.
FAQs
Q. How often should I change my transaction password in Indian Bank?
A. It’s recommended that you change your transaction password every 30-45 days for security purposes.
Q. Can I change my transaction password over the phone?
A. No, Indian Bank does not provide an option to change your transaction password over the phone. You will need to use one of the methods mentioned above.
Q. Can I have the same password for my Indian Bank mobile banking and internet banking accounts?
A. No, you cannot use the same password for both accounts. You will need to use a separate password for each account.
Q. What should I do if I forget my transaction password?
A. You can reset your password by following the same steps as changing your password. You will need to answer security questions or enter OTP to reset the password.
Q. Can I use a simple password for my Indian Bank transaction password?
A. No, it’s recommended you create a strong password that includes uppercase and lowercase letters, numbers, and special characters for security purposes.
Final Thoughts
Changing your transaction password in Indian Bank is a simple process that can be done quickly and easily using the internet banking or mobile banking app, an Indian Bank ATM, or by visiting an Indian Bank branch. It’s recommended that you change your password regularly for security purposes. If you are unable to change your password, try the fixes mentioned above or contact Indian Bank customer support for further assistance.